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Welcome to Diamond School of Protocol & Etiquette

We offer total transformation!

Hello There

Who We Are

Diamond School of International Protocol and Etiquette is a wholly Nigerian Company incorporated to foster professionalism and promotion of etiquette and protocol in the corporate and social environment in Nigeria through experience acquired locally and internationally. We are affiliated with Charleston School of Protocol and Etiquette Incorporated, Charleston, United State of America. D.S.P.E. is also recognized by the Institut Villa Pierrefeu Switzerland. D.S.P.E has a tradition of excellence and provides an all inclusive protocol and etiquette trainning and certification of international standard in Nigeria. We are competent and we have evidence.

17
Awards Received
500+
Trainings Held
100+
Projects Completed
1000+
Happy Clients

VISION

Bringing out the best in people through refinement

MISSION

To birth transformational change in corporate and public offices through the development of a generation of people with distinguishing skills in social knowledge

OUR TEAM

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Dr. Chioma E. Okoye PRINCIPAL CONSULTANT, MBA | AICC | EICT |ESCI | NLP | MIMC | FIMS

Chioma is a Corporate Etiquette Expert and the Principal of Diamond School of International Protocol and Etiquette. She is a Life Coach, Trainer, and Facilitator in the areas of Business Social Skills, Emotional Intelligence & Social Competency Inventory (ESCI), Cultural & Cross-cultural Ethic, Customer courtesies, Effective Communication Skills, Anger management, Professional-Polish, Supervisory Skills, Public Speaking, Personal Branding, Business Etiquette, Corporate Culture, Diplomatic Protocol, Hospitality Etiquette and Finishing school for individuals and corporate organizations. She is a graduate of psychology with a diploma in Mass Communications from the University of Jos, Plateau State and an MBA from Leicester University, United Kingdom. She received her honorary doctorate degree from the dnipro humanitarian University, Ukraine.

WORK EXPERIENCE

She has over 19 years of work experience as a Management/Image Consultant. She worked at Lyndon Cooper as a senior partner for 13 years. She also worked at Lean Sigma Concept as a Managing Partner for 5 years. She has built collaborations with Zolt Limited and was invited as a Board Director at DSV Pipetronix Ltd (Oil & gas servicing company). Mrs. Chioma Okoye has provided her learning & development consultancy skills to the following organization (to mention but a few): MTN Nigeria, Mobil Producing Nigeria, Moet-Hennessy Nigeria, First E&P Nigeria, DSV Pipetronix Limited, DSV Engineering, Port-harcourt Water Corporation, Thomcast NGT, Pieach Limited, Federal Road Safety Corps(FRSC) Ebonyi State Government, Katsina State Govt, OPADEC, National Orthopedic Hospital Igbobi, Southern Sun Hotels, , May & Baker PLC, STACO Insurance Limited, ISOPADEC Imo state, Office of the first lady (Ghana), etc...

PROFESSIONAL CERTIFICATIONS

She has her Emotional Intelligence Certificate from Hay Group and Talent Smart,U.S.A. She is a certified Leadership Coach and a founding team member of John Maxwell Group. Her keen interest in personal development and effecting change in the business world led her to become a Neuro Linguistic Programming (N.L.P) certified expert. She is also certified by Charleston School of Protocol and Etiquette, U.S.A. in Professional Etiquette. She has her Diploma in International Etiquette and Protocol from one of the best finishing schools in the world, (IVP) Intitut Villa Pirrefue, Switzerland. She is certified in management skill, public speaking, people and change management and effective communication from Learning Tree Institute, UK. She is a member of the Institute of management consultants (IMC) and a Fellow in the Institute of Management Specialists (IMS)

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Cynthia Grosso PARTNER

She is an Award winning adjunct professor of etiquette and protocol at several universities in the USA. She is a corporate etiquette expert. She has been a speaker, teacher and consultant in the area for more than 18 years.

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Margaret Ema Effiom PARTNER

Margaret is highly focused and motivated, with a background in International Management and Business Consulting, as well as a Post Graduate Certificate in International Management from Liverpool University, United Kingdom. Her expertise has made way for her under the employ of Diamond School of International Protocol and Etiquette.

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Uche Udedibia SENIOR CONSULTANT, PROTOCOL & DIPLOMATIC SERVICES, NIPR, FCAI

Uche Udedibia is a seasoned Protocol Consultant who has served in numerous government administrations. His wealth of experience has earned him service in various capacity as Chief of Protocol, Director of Protocol among others. Uche has organized courses on Protocol for several political office holders, members of NIPR and wives of top government functionaries. etc

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Oranuba Jude C. LEGAL ADVISER, LL.M | MEMBER NBA, IBA

Jude Chinedu Oranuba is the principal partner of the firm JUDE & GEORGE and a graduate of Law with Honours, from the University of Nigeria. He also holds a Masters degree in Corporate Management and Financial Law. He oversees the department of Commercial law in the firm. He is an active member of the Nigerian Bar Association (NBA), International Bar Association (IBA), the Nigerian-British Chambers of Commerce, the Nigerian-American Chambers of Commerce and Legal adviser to the Nigerian-German Business Group. He has attended and delivered papers in several national and international conferences on commercial law practice.

Our Training Courses

We equip you with all the finesse you require to stand with your confidence intact

Financial Management

Good financial management is responsible for not only protecting, developing, using resources, pushing and maintaining economic growth and increasing income, but also managing effectively and efficiently all resources. Integral to this process are proper documentation, reporting and retirement which those in the finance sector must take very seriously. Owing to the foregoing, this training has therefore been packaged to enhance the financial planning skills of participants. Beyond this, participants will have their competency levels enhanced on how to make sure their credibility and accountability conforms to the organisation’s expectation by keeping proper financial records, retirement and reporting.

Procurement Management

The world is changing; new ways of driving revenue are forcing organisations to reinvent more effective ways of managing the purchasing lifecycle; making procurement management more important than ever before. The development community has also recognized that increasing the effectiveness of the use of public funds requires the existence of an adequate procurement system that meets international standards and operates as intended. This course will provide participants with the necessary knowledge and skills to effectively and efficiently manage vendor and project procurement functions, plan contracts and negotiate terms of delivery.

Finishing Techniques for Ladies/Gentlemen

This is our customised deep grooming program that will help you develop poise, panache, glamour, elegance and self-esteem, unique image and confidence while creating an impeccable and a lasting impression. Using combined European and American etiquette, you become irresistibly classy in the art of being a lady or a gentleman.

Professional Polish

This training is customised to professionals who need to polish their professional presence and have that maximum competitive edge in the marketplace.

Personal Branding

Be distinguished from the competition. This irresistible revitalization training will help you cultivate the techniques needed for creating and maintaining a distinctive brand. You are your unique brand!

Emotional Intelligence

Learn to facilitate understanding beyond the basic fundamentals of personality and human interactions, on how everyone thinks and is likely to react, and on the traits that are most likely to be displayed (especially within the office environment).

Hospitality Etiquette

This course focuses on the mindset of those in the hospitality Industry. It recognizes and addresses the fact that every member of staff is the focus for communication between the hotel and the guests.

Graduate Polish

The Graduate Polish Program as a courtesy & Polish grooming training is packaged to birth new generational graduates of indigenous universities, and also to help them overcome difficulties often encountered while getting and retaining jobs as a fresh graduate.

Effective Planning for Business Startups

This customized module is focused at understanding the psychology of starting a business. Creating a well structured business plan. Employing the right financial analysis and an effective business strategy while creating a brand that outclasses competitors.

Strategic Communication for Peaksales

This competency model is exclusive to marketers and empowers them to communicate effectively for peak sales. They are able to easily communicate product advantage. Master innovative marketing Skills, the place of negotiation, win , close and retain sales. Ultimately make powerful business presentations.

Next Generation Youths (Annual CSR)

Next Generation Youth Workshop is an interactive forum for youths aimed at developing capacity to become self confident and tap into the potentials that will set them aside as effective leaders.

Strategic Decision Making

This training helps you build capability in critical and analytical thinking. It enhances strategic decision making techniques based on best practices. Experience exceptional problem solving skills and decision making effectiveness in different business fronts

Poli-Serve

Let’s expose you to the birth of REMARKABLE PROFESSIONALS!. This is our customized high profile course designed to equip you with a combination of Social skills/Polish, as well as Excellent Customer Service skills which go beyond the job description and exceed the customers' expectation.

Monitoring And Evaluation Management

This training is designed to enhance the competence of officials who are faced with the challenge of managing for results, as well as help those who are charged with core M&E functions by exposing them to the different stages in a monitoring and evaluation (M&E) system: planning, data collection, making data usable and using data for decision-making to help organisations reflect on and strengthen their development plans.

International Public Sector Accounting Standards(IPSAS)

Internationally, IPSAS is viewed as the best government accounting idea that the global accounting profession has to offer. IPSAS has become recognized as the benchmark for evaluating and improving government accounting in developing countries. By applying IPSAS, more comprehensive and accurate view of organisation’s financial position will be seen, and thus, they will be able to identify their strength and weakness points, and accordingly, develop and implement new policies that will help in their improvement process. This training is designed to provide participants with the fundamentals of IPSAS and recurrent issues in its adoption in order to report clear accounting and budgeting techniques and facilitate its adoption and transition.

Effective Leadership in the Workplace

This course helps you to understand Leadership, and its balance with administration using the leadership styles that trigger peak performance. The training equips managers and executives with the capacity required to become an effective leader which propels team to the uphill next level.

International Protocol and Etiquette

This training is designed to expose participants to the rules and conventions of high-level personnel management, effective and clear communication, impeccable business etiquette, defining internal & external relationships, professional service delivery, executive presence & organizational ethics and overall ability to develop skills that will equip them with the necessary tools to perform effectively and efficiently. This course is designed for: Executive assistants, Line-Managers, Supervisors, Team leads, Protocol officers, Sales managers, Customer relations officers, Managers, HODs, Administrative and Operations officers.

Excellent Customer Service

This course is to help you develop excellent customer service skill for effective relationship with your clients.

Scheduled Trainings

January - March 2024

  • January - March 2024

    EXCELLENT CUSTOMER SERVICE

    Date: Jan 24TH - 25TH, Feb 14TH - 15TH, Mar 21ST - 22ND
    Duration: 2 days
    This course is to help you develop excellent customer service skill for effective relationship with your clients

  • January - March 2024

    PERSONAL BRANDING

    Date: Jan 11TH - 12TH, 25TH - 26TH, Feb 7TH - 8TH, 21ST - 22ND; Mar 12TH - 14TH, 26TH - 28TH
    Duration: 2 days
    This course is to help you cultivate the techniques needed for creating and maintaining a distinctive brand. You represent your brand

  • January - March 2024

    FINISHING TECHNIQUES (FINISHING SCHOOL)

    Date: Jan 16TH - 27TH, Feb 6TH - 22ND, Mar 12TH - 28TH
    Duration: DEPENDENT ON CHOSEN PACKAGE
    This is our customized deep grooming program that will help you develop poise, panache, glamour, elegance and self-esteem, unique image and confidence while creating an impeccable and a lasting impression. Using combined European and American etiquette, you become irresistibly classy in the art of being a lady or a gentleman.

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  • January - March 2024

    STRATEGIC COMMUNICATION FOR PEAK SALES (MARKETING)

    Date: Jan 30TH - 31ST, Feb 28TH - 29TH, Mar 28TH - 29TH
    Duration:2 days
    This course is for sales and marketing department, tailored to help you master innovative marketing Skills, the place of negotiation, win , close and retain sales. Ultimately make powerful business presentations.

  • January - March 2024

    EFFECTIVE PLANNING FOR BUSINESS STARTUPS

    Date: Jan 24TH - 25TH, Feb 20TH - 21ST, Mar 18TH - 19TH
    Duration: 2 days

  • January - March 2024

    PROFESSIONAL POLISH

    Date: Jan 11TH - 12TH; 18TH – 19TH, Feb 14TH - 15TH; 21ST - 22ND, Mar 13TH - 14TH, 20TH - 21ST
    Duration: 3 days
    This training helps you build capability in critical and analytical thinking. It enhances strategic decision making techniques based on best practices. Experience exceptional problem solving skills and decision making effectiveness in different business fronts.

  • January - March 2024

    EMOTIONAL INTELLIGENCE (IN THE WORKPLACE & FOR PERSONAL RELATIONSHIPS)

    Date: Jan 9TH - 10TH; 16TH - 17TH, Feb 6TH - 7TH; 13TH - 14TH, Mar 5TH - 6TH; 13TH - 14TH
    Duration: 2 days
    Emotional Intelligence (EI) competencies are at the heart of effective workplace/business relationships and productivity. EI is used as an integrated set of skills that underpin highly effective, fast-reacting and innovative organisations.
    This Emotional Intelligence training is designed to expose and equip participants with EI skills that are the core of achieving personal and effectiveness, connecting with others, managing stress, engaging in healthy conflict and collaboration, and exhibiting resilience and optimism.

  • January - March 2024

    HOSPITALITY ETIQUETTE

    Date: Jan 25TH - 26TH, Feb 15TH - 16TH, Mar 27TH - 28TH
    Duration: 2 days
    The course is recommended to every Hospitality worker. It focuses on the communication and relationship between the hotel and the guests.

  • January - March 2024

    GRADUATE POLISH

    Date: Jan NIL, Feb 7TH - 11TH, Mar 18TH - 21ST
    Duration: 1 Week
    The Graduate Polish Program as a courtesy & Polish grooming training is packaged to birth new generational graduates of indigenous universities, and also to help them overcome difficulties often encountered while getting and retaining jobs as a fresh graduate.

  • January - March 2024

    EFFECTIVE LEADERSHIP IN THE WORKPLACE (FOR MANAGERS & EXECUTIVES)

    Date: Jan 22ND - 23RD, Feb 21ST - 22ND, Mar 18TH -20TH
    Duration: 2 days
    This course helps you to understand Leadership, and its balance with administration using the leadership styles that trigger peak performance. The training equips managers and executives with the capacity required to become an effective leader which propels team to the uphill next level.

  • January - March 2024

    INTERNATIONAL PROTOCOL AND ETIQUETTE (PROTOCOL OFFICERS)

    Date: Jan 10TH - 12TH, Feb 5TH - 7TH, Mar 6TH - 8TH
    Duration: 3 days
    This training is designed to expose participants to the rules and conventions of high-level personnel management, effective and clear communication, impeccable business etiquette, defining internal & external relationships, professional service delivery, executive presence & organizational ethics and overall ability to develop skills that will equip them with the necessary tools to perform effectively and efficiently.
    This course is designed for: Executive assistants, Line-Managers, Supervisors, Team leads, Protocol officers, Sales managers, Customer relations officers, Managers, HODs, Administrative and Operations officers.

Photo Speaks

Photos from trainings & Corporate Social Responsibility

Customised Training with PROVIDUS BANK

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2017 Diamond Christmas Ball

Events

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EXECUTIVE ONE on ONE Training Session

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PROFESSIONAL POLISH TRAINING WITH MOET-HENNESSY NIGERIA

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2019 CSR (NGY)

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Organizational Change with DSV pipetronix

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Star Gate Limited

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Strategic communication for Peaksales with Virtue Microfinance Bank

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EMOTIONAL INTELLIGENCE TRAINING WITH MOET-HENNESSY NIG

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2016 Young Adults Finishing Techniques

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Finishing School Training

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Tentol Consulting

Training

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EMOTIONAL INTELLIGENCE TRAININGS

Events

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Our Clients

We owe gratitude to our Amazing Clients

Contact Us

Reach out to book a training

Send Us A Message

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Contact Info

Where to Find Us

112b Olabode George Street,
Off Ajose Adeogun Street, Victoria Island,
Lagos Nigeria.

Email Us At

cokoye@diamondschoolofprotocol.com
training@diamondschoolofprotocol.com

Call Us At

Tel: (+234) 01 454 0348
Mobile: (+234) 814 4040 474
Phone: (+234) 810 7663 639
Phone 2: (+234) 803 4747 120